Enhancing tenant well-being and safety for housing association
Enhancing tenant well-being and safety for housing association
Damp and mold issues harm tenant health and increases maintenance costs, leading to financial burdens. With a new, cost-effective strategy living conditions were improved, resulting in happier and healthier tenants.
Challenges with damp and mold in LivvHousing Group’s properties had a negative impact on tenant health and caused financial strain due to maintenance costs. Their new cost-effective approach makes tenants both happier and healthier.
Challenge
Livv’s properties, many of which are older, struggled with damp and mold issues. These problems are sometimes worsened by sabotage, leading to expensive, ongoing repairs and dissatisfaction among tenants.
Solution
Through early detection of conditions that could lead to mold, we reduce the problems of damp and mold, cut down on maintenance costs and improve the satisfaction and living conditions for tenants.
Outcome
Fewer damp and mold issues.
Early problem identification and quicker response times.
Financial savings from reduced maintenance and repair needs.
Improved tenant satisfaction with better environments and healthier living conditions.
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Enabling a digital transformation helps protect properties and enhance customer value through early risk detection that minimizes potential damages and costs.
One of Sweden’s largest insurance companies, Länsförsäkringar, wants to transition from traditional insurance to proactive "peace-of-mind" solutions, through a new approach that prevents water damage.
Challenge
In order to shift from reactive claims handling to preventive measures in water damage risks, they need a solution that seamlessly integrates with their existing systems and offers real-time protection to policyholders.
Solution
This digital transformation helps early risk detection and minimizes potential damages and costs – which not only safeguards properties, but also enhances customer value.
Outcome
Significant decrease in water damage claims.
Enhanced customer satisfaction.
Operational efficiencies and lower costs.
Strengthened market position by "peace-of-mind" solutions.
Enabling a digital transformation helps protect properties and enhance customer value through early risk detection that minimizes potential damages and costs.
Länsförsäkringar, one of Sweden's leading insurance companies, is embarking on a significant transformation in its business model. The company aims to shift from the traditional role of simply providing insurance coverage to adopting a more proactive strategy focused on delivering comprehensive "peace-of-mind" solutions to its customers. A key component of this new approach involves the implementation of innovative measures designed to prevent water damage before it occurs. By moving beyond the conventional reactive insurance model, Länsförsäkringar seeks to enhance customer satisfaction and reduce claims through preventive solutions, ultimately fostering a safer and more secure environment for their clients.
Challenge
To successfully transition from a reactive approach to claims handling towards a more proactive stance focused on prevention, particularly in managing the risks associated with water damage, Länsförsäkringar requires a sophisticated and comprehensive solution. This solution must be capable of seamlessly integrating with their existing technological infrastructure and operational systems, ensuring that there is no disruption to the current workflows. Furthermore, it must offer real-time protection and monitoring capabilities for policyholders, enabling the early detection and prevention of potential water damage incidents. This approach would not only safeguard customers' properties more effectively but also significantly reduce the frequency and severity of claims. Ultimately, this shift towards preventive measures represents a crucial step in the company's broader strategy to deliver enhanced value and peace of mind to its policyholders.
Solution
This digital transformation is crucial for enabling early risk detection and minimizing potential damages and costs. By proactively safeguarding properties, it not only prevents significant losses but also enhances the value customers receive. This approach strengthens customer trust and satisfaction, providing them with greater peace of mind and security.
Outcome
Significant decrease in water damage claims.
Enhanced customer satisfaction.
Operational efficiencies and lower costs.
Strengthened market position by "peace-of-mind" solutions.
The experience of others
Hear what our clients have to say about our end-to-end solutions.
“The smart controller also is impressive in the fact that it has the capability to dictate if one or both of the units need to be running based on the parameters set on your dashboard, which also makes it even more cost-effective.”
